Frequently asked questions
What do I get?
A plain-language explanation, practical next steps and an editable draft reply when a reply is useful. That may be a clarification, correction, confirmation, payment-plan request or an objection where supported. You check and send it yourself.
What is free?
The preview shows the type of letter, its main point and a date if stated. The complete result costs €1.99 including VAT per letter. New subscriptions are not available.
Does English mean UK law?
No. Choose the applicable country or jurisdiction separately. If you do not know, choose “Not sure yet”. See current coverage.
Can I edit and save the reply?
Yes. Edit, copy or download it. Where email is an appropriate route, you can open your own mail app after checking the recipient and contents. Portal or postal submissions must use the relevant channel. Nothing is sent automatically.
What if payment or processing is interrupted?
Keep the same browser tab open and use the payment recovery control. Do not pay again while the payment status is unclear. Successful results are stored encrypted for recovery for 24 hours; download your copy. This is not a permanent document account.
Will you email my report?
No. The result is delivered on screen. Download it yourself. For help or a refund request, email info@briefhelder.nl.
Can AI make mistakes?
Yes. Check names, amounts, dates, assumptions and missing information against the original letter. The service does not guarantee a legal outcome. See privacy and terms.